MSc-IT Study Material
June 2010 Edition

Computer Science Department, University of Cape Town

Privacy: Personal and Corporate

Introduction

Both issues — censorship and privacy — have been accentuated by advances in information technology. Technological development has not only changed how business is conducted, but also has had a huge impact on personal and community identities.

Advantages of privacy

When you are chatting or emailing on the Net, nobody knows who you are by anything other than the name you have given as your identity. Your physical characteristics — skin colour, height, physical features — are unknown. Your on-line characteristics are formed by your messages. What is known about you is only the image that you choose to give of yourself.

Impact on the Individual

Identity: Anonymity can be liberating. Other users you come in contact with on the Net cannot look at your physical self or hear your accent and make assumptions about you. You are judged on the opinions and information you express.

Intrusion on Privacy: Personal information can be captured at certain sites through the information you have provided when you make an on-line transaction, or by tracking the user by using cookies. Data may be captured and analyzed without either the user's knowledge or consent. Their surfing patterns are collected and analyzed to classify them into marketing categories. Many companies now monitor employee e-mail, their argument being that any email leaving the company is the business of the company. Should anyone wish to contact an employee with urgent personal information there is a risk that this could become public knowledge.

Activity 7: Privacy

The objective of this exercise is to experiment with some ideas on privacy.

Write down some ideas about the following:

  • How would you like to portray yourself to others?

  • Can this be achieved if contact is only by e-mail?

  • What aspect of yourself might others regard as 'detrimental'?

  • Can this be hidden if contact is only by e-mail?

  • What feature of email allows this type of privacy?

You can find some thoughts about this activity at the end of the unit.

Future Developments

Legislators, theologians, scientists, academics and business people are getting more interested in the impact of information technology on individuals, organizations and communities. The possible outcomes in the near future could be better — not necessarily stricter — legislation safeguarding user privacy, increased education in the proper use of the Internet, and more options for technological control that can be implemented based on user discretion. The alternative outcomes could be strict tracking of every user, together with numerous legislative bodies all imposing their own views on what information should be available.

The challenge ahead of us is to ensure that the benefits of the Internet far outweigh the real and serious threats brought about by the information revolution.

Activity 8: An Invasion of Privacy?

Read the articles supplied online as part of this unit (Guardian newspaper articles).

Do you think that a service that is free to users should be more secure? After all, you only get what you pay for.

Will this event change the way you use e-mail?

Do you think that independent bodies should check statements claiming privacy for these types of services?

You can find some thoughts about this activity at the end of the unit.