MSc-IT Study Material
June 2010 Edition

Computer Science Department, University of Cape Town
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Chapter 1. Interactive Systems

Table of Contents

Context
Objectives
Interactive Systems
The Past
The Present
The Future
Usefulness and Usability
Usefulness
Usability
Why is HCI important?
Productivity
Quality of Life
Safety-critical systems and disasters
Designing and Evaluating usefulness and usability
Design
Evaluation
The HCI Discipline
History
Who does HCI
Disciplines involved
The Rest of this Course
Online Resources
Activity 6 - Using the ACM Digital Library
Summary
Answers and Discussions
Discussion of Activity 1
Discussion of Activity 2
Discussion of Activity 3
Answer to Review Question 4
Answer to Review Question 1
Answer to Review Question 2
Answer to Review Question 3
Answer to Review Question 4
Answer to Review Question 5
Answer to Review Question 6

"I think there is a world market for maybe five computers." - Thomas Watson, chairman of IBM, 1943

"There is no reason anyone would want a computer in their home." - Ken Olson, president, chairman and founder of DEC

Context

This unit introduces the specialist computing area known as Human Computer Interaction (or HCI for short). One aim of the unit is to give you a clear understanding of what practitioners and researchers in this field know and do. Importantly, too, the unit will try to motivate you to see that HCI is a vital component of successful systems development by giving success stories where the user was considered in the design and failures where the users were overlooked. The unit will also outline the other units in the course and give full details of the assessment scheme used.