Explain the meaning of CSCW;

Classify CSCW systems in terms of the broad ways they are used (e.g., remote vs. local use and synchronous vs. asynchronous use).;

Describe a range of CSCW tools and explain their significance to business.;

Discuss the role of sociology and group-working research to CSCW;

Discuss several social and work-practice impacts of CSCW and suggest ways of solving potential problems.