The purpose of this unit is to explore the important, evolving area of Computer Support of Collaborative Work (CSCW). Most work involves people working together. Increasingly, interactive computer systems are being used to support such shared activity. This unit discusses a wide range of system and considers how they may enhance business practice. Just as 'traditional' interactive systems design needs to be informed by cognitive psychology, developers of CSCW systems need to be aware of the potential social and work-practice impacts when these systems are introduced. You will consider some of these users-centred issues.